Transparent Engagement Metrics & AI Credits.
Videoness measures ROI with absolute transparency. Instead of counting low-intent, passive views that inflate metrics, we focus on "Video Interactions"—proactive signals that a visitor is choosing to connect with your brand. Every meaningful event is tracked with precision to ensure your website conversion optimization is driven by real data clarity.
What Counts as an Interaction?
We track three standard technical signals that represent high-intent interest.
Widget Initial Load
The moment our non-intrusive video bubble appears to a visitor. This is the baseline signal that your storefront has successfully humanized its digital presence and is ready to build trust.
Expanded View
Counted when a visitor clicks the widget to experience the full immersive vertical player. This represents a deliberate choice to consume your value proposition and spend time with your message.
CTA Engagement
The bridge to revenue. Counted when a user clicks your customized Call-to-Action button—whether it's "Shop Now," "Book Meeting," or "Learn More"—demonstrating final conversion intent.
AI Engagement Credits
To provide surgical precision in our AI responses, we utilize high-performance language models that consume significant computational resources. For this reason, AI Chat responses and Automated Lead Generation events contribute to your account's AI engagement credit consumption.
Every time your widget answers a specialized technical question from your 5,000-word knowledge base, or identifies a high-intent visitor to capture their Name, Email, and Phone, we count this as a high-value AI engagement. This transparent model allows us to maintain zero-lag Video Commerce infrastructure for any traffic volume.
Review Plan Quotas & Limits →Billing Transparency Policy
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No Hidden Fees: AI credits are clearly displayed and tracked in your dashboard in real-time.
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High-Intent Counting: We don't bill for spam or low-intent automated bots that fail our security checks.
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Fair Consumption: Credits are only consumed for successful AI brain operations (Chat & Lead Gen).
Manage Your Monthly Allowance
Every Videoness plan comes with a generous monthly interaction and AI credit bundle. If you run a high-traffic campaign and exceed your quota, your widgets will never stop serving. We offer instant "Pay As You Go" top-up packs directly from your dashboard to ensure your video commerce engine keeps converting high-intent visitors without a second of downtime.